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Chris immediately responded to my call. He gave me a comprehensive estimate and a fair cost. Exterminator came, went to function. Killed the infestation and finished up. A1 job by professional team. Good price, excellent work, no more issues. Highly recommend them.
Simply moved into new home to discover our dogs picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a house up to 2,500 sq ft., and since our routine exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my regular service supplier. They sent a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land with a deck and no lawn. My partner having no thought that he was being charged an outrageous price and believed I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally , I found that Carlos had sprayed insecticide all around our mattress, including on the edge of these linens and on the top of underbid storage bins, requiring me to clean, launder and wash our floors multiple occasions. When I called the company, they transferred me to Carlos, who stated he didn't know what prices/promotions the company was offering since that was done by the corporate office.
I only sprayed baseboards." I asked him to adjust the fee, and he said no. I requested to talk with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words were,"You ought to have done your homework. If that's what Carlos billed you, that is the price. Then he gave me the suggestion to shop around next time." .
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UPDATE #1: I want to upgrade this post. Tim, a Manager, from Stanley phone me this afternoon to let me know he wanted me to become a happy customer. After, I explained that his support provider piled all around my bed, and the items underneath my mattress, billed me an outrageous cost and that they were running a promotion for servicing a house/yard much bigger than mine to get $135, he provided me support for 1/2 of everything I was billed ($485), but would not honor the promotion.
I think Tim felt good about his offer. I obviously didn't, and remain an unhappy client. I told Tim when my workers treated people and supplied service the way Stanley had done, I'd have given my services away for free and done anything necessary to fix the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt bad about how I'd been treated all day and wanted to honor the promotion price for $135. It is truly kind of Tim to reconsider. I expect Stanley invests in training its staff on customer service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service they do it very nicely and with patience. We can see substantial difference with cockroaches etc after we got pest control done . I would recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam assessed for Pest control services 22nd Nov, 2018 I have the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as you can find many lizards, they have responded immediately and have finished the job in about 2 hours, they've used chemical spray and also have charged me RS.2200 for the same, the support provided by them was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new houses were shielded by spraying on the sand pad with organochlorine substances. However, increased awareness about the effects of the chemicals on our health and the environment resulted in a decision by the Commonwealth Government, where organochlorines have not been available since 30 June 1995.
Pesticides which have substituted organochlorines are now accessible but may not be quite as effective in the longer term.
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The incidence of, or potential for, irreparable harm to homes has not been correctly determined, however both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the risk of severe structural damage. The Building Code of Australia requires that the structural components of each new building has to be protected from termite attack.